Vessels Info

Effective date and last updated: 4 October 2026

Privacy Policy

This Privacy Policy explains how Vessels Info (the “Service Provider”, “we”, “us” or “our”) collects, uses and protects information when you use the Vessels Info mobile application and related services (the “Service”).

1. Information We Collect

Depending on how you use the Service, we may process:

  • Account information: your name, email address, authentication credentials, email-verification status and account preferences.
  • Subscription information: your subscription tier, entitlement status, purchase status and related transaction identifiers. Payment card details are processed by the applicable app store and are not received by us.
  • Usage and product information: searches, filters, watchlist items, feature interactions and records you choose to save.
  • Content you create: named fleets, notes, reports and suggested corrections to vessel, port and company information, and vessel photos you upload. Photos are stored with their location and other embedded metadata removed.
  • Device identifier: the Android ID, the iOS identifier for vendor, or a random identifier stored on the device. It is used only to count monthly map users when the map is used without an account.
  • Notifications: a push notification token, if you allow notifications.
  • Technical information: IP address, device and operating-system information, app version, request timestamps, session information, crash reports and diagnostic or security logs. Crash reports are sent without your name or email address.
  • Communications: information you provide when contacting support or making a privacy request.

The Service does not request precise device location, contacts, microphone, camera or advertising ID permissions in its current configuration. If you choose to add a vessel photo, the app opens your photo library only to let you pick that photo.

2. How We Use Information

We use information to:

  • create and manage accounts, authenticate users and verify email addresses;
  • provide vessel, port, company, watchlist, fleet, note and sanctions-screening features;
  • review and publish vessel photos you contribute, and show contributor credits, profiles and rankings;
  • send the notifications you enable, such as port-call alerts, note reminders and photo review results;
  • count monthly map users to plan the capacity of the map service;
  • manage subscriptions, restore purchases and provide plan entitlements;
  • maintain security, prevent abuse, diagnose errors and improve reliability;
  • respond to support, privacy and account-deletion requests; and
  • comply with legal obligations and enforce our Terms of Use.

3. Public Contributor Profile

If you contribute vessel photos, your display name is shown publicly: next to each photo you choose to be credited for, on your contributor profile (with your rank, points and credited photos) and in the monthly Top contributors list. You can choose not to be credited when you upload a photo, and you can turn off “Show me in top contributors” in My Photos, which removes you from the list and hides your profile.

4. Sharing and Third-Party Services

We do not sell personal information. We may share limited information with service providers that process data on our behalf or provide functionality used by the Service, including:

  • Google (Google Play Services, Google Play Billing, Google Sign-In and Firebase Cloud Messaging) and Apple (App Store purchases, Sign in with Apple and Apple Push Notification service) for distribution, sign-in, purchases and notification delivery;
  • RevenueCat for subscription status, purchase validation and entitlement management;
  • Expo push service, which forwards notifications to Apple and Google;
  • Sentry for crash reporting;
  • Resend for account emails such as verification codes and password resets;
  • Mapbox for map display, with Mapbox usage telemetry switched off in the app;
  • hosting, database, security and technical-support providers used to operate the Service; and
  • public authorities or other parties when disclosure is required by law or reasonably necessary to protect rights, safety and service integrity.

These providers may process information under their own privacy terms. You can review the Google Privacy Policy and RevenueCat Privacy Policy.

5. Data Retention

We retain account and service data for as long as your account is active and as needed to provide the Service. Your account is permanently deleted 12 hours after a deletion request, together with your watchlist, fleets, notes, likes, contributor points and notification tokens. Reports and corrections you submitted are kept for moderation records but are no longer linked to you. Vessel photos you contributed stay published after your account is deleted, under the licence you granted, with the name shown when you uploaded them; you can ask us to remove your name or your photos at any time. Other information is retained only where required for legal, security, fraud-prevention, accounting or dispute-resolution purposes. Database backups are kept for up to 14 days before being overwritten. App-store purchase records remain subject to the applicable store’s retention rules.

6. Security and International Transfers

We use reasonable technical and organisational safeguards designed to protect personal information. No storage or transmission method is completely secure, so absolute security cannot be guaranteed.

Information may be processed in countries other than your country of residence. Where required, we use appropriate legal safeguards for international data transfers.

7. Children

The Service is intended for business and professional users and is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information, contact us so we can take appropriate action.

8. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, restrict or obtain a copy of your personal information, object to certain processing, or withdraw consent where consent is the legal basis.

You can stop future collection by uninstalling the application. Uninstalling does not delete an existing account or information already sent to the Service. To delete your account and associated data, use the deletion option in the application or follow the instructions on our Account Deletion page.

9. Changes and Contact

We may update this Privacy Policy to reflect changes to the Service, our practices or applicable requirements. The revised version will be posted here with an updated effective date.

For privacy questions or requests, contact [email protected].

VESSELS INFO

Terms of Use

These Terms apply to your use of the Vessels Info mobile application and related services. By creating an account or using the Service, you agree to these Terms.

1. The Service

Vessels Info provides maritime information tools, including vessel search, a vessel map, port and company records, watchlists, fleets, notes, ownership information, sanctions-screening data and community vessel photos. The Service is provided for informational and internal business purposes.

2. Accounts and Acceptable Use

You are responsible for providing accurate account information, protecting your credentials and all activity under your account. You must not misuse the Service, attempt unauthorised access, disrupt its operation, scrape protected data without permission, infringe third-party rights or use the Service for unlawful purposes. You may not use the Service to circumvent sanctions or facilitate illegal activity, or redistribute data from the Service to third parties without our written consent; commercial redistribution of vessel data is prohibited.

3. Maritime and Sanctions Information

Although we work to maintain useful vessel, company, ownership and sanctions information, we do not guarantee that data is complete, current or error-free. The Service is not legal advice and must not be the sole basis for compliance, commercial or operational decisions. Users remain responsible for independent verification and professional advice where appropriate.

4. Subscriptions and Purchases

The Service is offered under Free, Plus and Pro plans; features and limits vary by plan. Paid plans are billed monthly or annually. Prices, billing periods and available features are shown before purchase. Purchases and renewals are processed by the applicable app store, renew automatically unless cancelled before the renewal date, and are subject to the store’s payment, cancellation and refund rules. You can manage or cancel a subscription through your app-store account settings.

Where a free trial is offered for a paid plan, its length is shown before you subscribe, and the subscription starts and is charged when the trial ends unless you cancel before then.

5. User-Contributed Vessel Photos

When you upload a vessel photo, you confirm that you took it yourself or have the rights and permission needed to share it, and that it does not knowingly infringe the copyright, privacy, trademark or other rights of anyone else. You keep ownership of your photo. By submitting it, you grant Vessels Info a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, resize, crop, display and distribute the photo as part of Vessels Info apps, websites and related services. Photos are reviewed before they are published. We may review, reject, remove or replace any photo at our discretion, including photos that are inaccurate, inappropriate, duplicated or subject to a rights complaint. If you believe a photo infringes your rights, report it in the app or contact [email protected] and we will review it.

6. Community Features

You can like published photos, earn contributor points and ranks, appear in the monthly Top contributors list, report photos and suggest corrections to vessel, port and company information. Points and ranks recognise contributions only: they have no monetary value and cannot be exchanged, transferred or redeemed. Reports and corrections must be made in good faith. A report changes nothing on its own; our team reviews every one. We may remove content, adjust points or restrict photo uploads for accounts that submit misleading, abusive or infringing content or reports.

7. Intellectual Property

The Service, software, branding and original content are owned by or licensed to the Service Provider. We grant you a limited, non-exclusive, non-transferable and revocable right to use the Service for personal or internal business purposes in accordance with these Terms.

8. Availability and Termination

The Service may be updated, changed, suspended or discontinued. We may restrict or terminate access where reasonably necessary for security, legal compliance, non-payment or a material breach of these Terms. You may stop using the Service at any time and may request account deletion.

9. Disclaimers and Liability

The Service is provided on an “as available” basis to the extent permitted by law. We are not liable for indirect, incidental or consequential loss arising from use of the Service or reliance on maritime information shown in the Service. Nothing in these Terms excludes liability that cannot lawfully be excluded or limits mandatory consumer rights.

10. Changes and Contact

We may update these Terms and will post the revised version with a new effective date. Material changes may also be communicated through the Service. Questions may be sent to [email protected].